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July 30, 2006

Verizon DSL constantly changing IP address

So, I haven't called support and I know that is the first thing I should do when problems like this arise but it just seems too fishy.

To make a long story short, I recently decided to switch from regular home phone service from Verizon (who also supply my DSL) to VoIP service. I have had VoIP and regular phone service for quite some time and things were well. Recently though, we had a pretty nasty electrical storm and one of the things that got zapped was my Asterisk box which handled the integration between normal phone service and VoIP.

After a bit of research, I found the Verizon does in fact offer naked loop DSL (DSL without a phone number) for existing customers and that I could continue with my DSL and transfer my phone number over to my VoIP provider and basically save myself $50 a month.

Now here is the troubling bit. After filling out the paper work and sending it to my VoIP provider who subsequently contacted Verizon to get the process started my DSL has been tremendously flaky. So flaky that my IP address is repeatedly changing. Not once a day, not 10 times a day, somewhere in the vicinity of 100 times a day! I probably don't need to mention how bad this is for services like VoIP. Essentially making it useless and unusable.

I could chalk it up to damage from the electrical storm (but I didn't notice it until after sending in the paperwork) or:

Could this really be a Verizon tactic to prevent people from going with 3rd party VoIP?

Posted by vanevery at 11:57 AM

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